Return Policy | Amor of Glam, LLC

At Amor of Glam, LLC, we are dedicated to providing you with the best quality products. Please review our return policy below to understand how we handle returns, exchanges, and refunds.

Lip Care Products

• No Returns on Lip Care Items: Due to hygiene and safety reasons, we do not accept returns on any lip care items unless the product is proven to be defective. All lip care products are sealed upon delivery to ensure the highest quality and safety standards.
• Defective Items: If you receive a defective lip care product, please contact us immediately at amorofglam@yahoo.com with details and proof of the defect.

Accessory Items

• 10-Day Return Policy: For accessory items, we offer a 10-day return policy. You have 10 days from the date of receiving your item to request a return.
• Eligibility: To qualify for a return, the accessory item must be in the same condition as when you received it—unworn, unused, and in its original packaging. The item must be broken or defective to be eligible for a return. A receipt or proof of purchase is also required.

How to Initiate a Return

• Contact Us: To start a return, email us at amorofglam@yahoo.com. If your return is accepted, we will provide you with a return shipping label and instructions on how to send your item back. Please note, items returned without prior authorization will not be accepted.
• Shipping Costs: You are responsible for covering the shipping and handling fees unless the return is due to a defective or incorrect item.

Damages and Issues

• Inspect Your Order: Please inspect your order upon receipt. If you receive a damaged, defective, or incorrect item, contact us immediately at amorofglam@yahoo.com so we can address the issue and make it right.

Exceptions / Non-Returnable Items

• Non-Returnable Items: We do not accept returns on sale items, gift cards, or any lip care products.

Exchanges

• Exchange Process: The fastest way to exchange an item is to first return the item you have. Once your return is accepted, you can make a separate purchase for the new item.

Refunds

• Refund Process: Once we receive and inspect your return, we will notify you if the refund is approved. If approved, your refund will be processed automatically to your original payment method. Please be aware that it may take some time for your bank or credit card company to process and post the refund.