Privacy Policy | Amor of Glam

Effective Date: May 8, 2025

At Amor of Glam, your privacy matters to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information through our website https://amorofglam.com, mobile messaging programs, and in-person spa services. By using our site and services, you agree to the practices described here.

1. Who We Are

Amor of Glam is a child-focused spa and retail business located in Tempe, Arizona. We provide in-person spa services for children and sell related products online. Our primary audience includes parents and guardians of children aged 2–12 across the United States.

2. What Information We Collect

We collect personal data only when necessary to fulfill our services or enhance your experience.

We may collect:

  • Contact Information: Name, email address, phone number, shipping/billing address

  • Order & Payment Details: Collected via Shopify’s secure checkout (we do not store payment card numbers)

  • Marketing Preferences: Your opt-ins for newsletters or SMS communication

  • Technical Data: IP address, browser type, device data, and site activity via cookies and analytics tools

3. How We Use Your Information

We use your data only for purposes that are legal, transparent, and relevant to your interaction with us.

We use your information to:

  • Fulfill orders and deliver products or services

  • Respond to inquiries and provide customer support

  • Send appointment reminders, promotions, or cart reminders (email or SMS, if opted in)

  • Improve website performance and analyze traffic

  • Comply with legal obligations

4. SMS and Mobile Messaging Compliance

We may use your phone number (if provided) to send transactional or marketing messages via SMS, such as:

  • Appointment reminders

  • Order and shipping updates

  • Special promotions

  • Abandoned cart reminders

You may opt out of SMS communications at any time by replying STOP to any message. Message and data rates may apply.

SMS Abandoned Cart Notifications

We use cookies or similar tools to track cart activity. If you leave the site without completing your purchase, and you have opted into SMS marketing, we may send you a cart reminder.

Example:
"Amor of Glam's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS."

5. Cookies and Tracking Technologies

We use cookies to:

  • Maintain your shopping cart

  • Personalize your experience

  • Analyze how visitors use the site

  • Support our marketing efforts

You may control cookies through your browser settings. For full functionality, we recommend accepting essential cookies.

Note: While our business is U.S.-based, we recommend implementing a cookie banner to comply with EU regulations for visitors from that region.

6. Third-Party Data Sharing

We only share personal data with trusted third-party service providers for specific business functions, including:

  • Shopify (eCommerce platform and payment processing)

  • Klaviyo (email and SMS marketing automation)

  • Google Analytics (site usage tracking)

These partners are bound by data protection agreements and are only authorized to use your data for specified purposes.

SMS Exception:
“The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

7. Data Security

We take reasonable and appropriate security measures to protect your information, including:

  • SSL encryption

  • Secure servers and access controls

  • Trusted third-party infrastructure (Shopify, Klaviyo, etc.)

8. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders or services

  • Meet legal or financial obligations

  • Maintain records of your interactions (e.g., support or purchase history)

We currently follow Shopify’s default retention policies unless you request deletion.

9. International Data Transfers

While we are based in the U.S., some data may be processed or stored by third-party vendors outside the United States. These providers follow industry-standard safeguards such as Standard Contractual Clauses to ensure data protection.

10. Your Rights

Depending on your location, you may have rights under applicable privacy laws (e.g., GDPR, CCPA), including:

  • Access to your personal data

  • Correction of inaccurate information

  • Deletion of your data

  • Withdrawal of marketing consent

  • Objection to certain types of processing

To exercise these rights, please email us at support@amorofglam.com or use our contact form. We will respond in accordance with applicable laws.

11. Children’s Privacy

Our services are marketed to adults (parents/guardians) only. We do not knowingly collect personal information from children under the age of 13. If you believe we have collected such data, contact us immediately and we will take steps to delete it.

12. Updates to This Policy

We may revise this Privacy Policy from time to time. Changes will be reflected by the “Effective Date” at the top. If updates materially change how we use or protect your data, we will notify you via email or website notice.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact:

📧 support@amorofglam.com
🌐 https://amorofglam.com
📍 Tempe, Arizona, USA